Date : Nov 11, 2021 Location :
The Director of Talent & Education will lead and manage the Talent & Education team, designing, developing, and delivering all talent & training initiatives across 5 countries (United Arab Emirates, Saudi Arabia, Qatar, Kuwait, and Bahrain).
He / She will implement a comprehensive strategic workforce plan to help make Sephora the best place to work. The focus will be on creating a cohesive talent & development strategy while executing learning solutions to accelerate performance for both HQ & Retail employees.
Lead, develop, & engage the Talent and Education team
Partner with the HRD to determine organizational, talent, and education strategy that result in overall success of people development initiatives
Develop and oversee capability and skill needs analysis in partnership with Sephora Business Leaders and HR Business Partners to identify opportunities to accelerate performance and develop and execute high-impact learning content and scalable solutions (virtual, instructor led, e-learning)
Lead team to design and deliver innovative tools, engaging learning, change and leadership development experiences from core curriculum to function-specific programs
Implement effective methods to optimize the learning roadmap, budget and allocate resources, and market programs internally
Partner with EME training team to adapt global Sephora content and ensure relevance and effectiveness in local region
Drive brand and category education strategy aligned with current regional business priorities
Nurture brand partnerships and elevate brand education through programs, workshops, digital sessions, in-store sessions, etc.
Oversee delivery of makeup, skincare, hair & fragrance trainings
Design and deliver adhoc learning initiatives requested by the business
Foster relationships with key external partners such as third-party training vendors & Sephora EME training team
Own all internal mobility requests and foster relationships with key business partners such as Chalhoub, LVMH, and Sephora Global HR
Manage the OMR process & career conversations with internal talents
Serve as the primary contact connecting LVMH brands for all talent needs. Organize and run monthly meetings to increase retention & mobility of internal talent
Oversee the developmental needs for select employee groups (E.g. high-potential). Create meaningful programming solutions as needed.
Team / Department Leadership
Project manage the new Rise Performance Management process and drive all change management components
Conduct organization needs assessments to identify opportunities and make recommendations that support efficiency, business agility, and growth
Deliver superior stakeholder experience by being seen as a trusted business partner, specifically to : HR Business Partners, Codir Leaders, Retail & HQ employees
Skills, Experience and Personality
12+ years of progressive experience in Learning & Development, Talent Development, Talent Management or related experience in building, delivering, and measuring high-impact learning experiences to a diverse audience
Experience in the Retail industry, ideally with exposure to both corporate and stores
Strong leadership experience, leading and developing high performing teams
Demonstrated success in building, delivering, and measuring high-impact learning experiences for various audiences
Experience utilizing multiple principles, tools and delivery methods within the following disciplines : organizational effectiveness, change leadership, organizational design, learning and development, & talent management
Exceptional ability to consult and collaborate with Human Resources and senior business leaders on business strategy, organizational design and talent optimization
Strategic and analytical mindset; superior problem-solving skills with a focus on simplification
Excellent interpersonal, oral and written communication, presentation and facilitation skills
Experience using data to identify insights and problem-solve and ability to switch seamlessly between strategic thinking and tactical execution within a fast-paced environment
Most importantly, the Talent & Education Director needs to live and breathe the Sephora Culture, DNA and Employee Value propositions (EVP).
They need to have excellent authentic communication and influencing skills and be energized by working in a fast paced, dynamic environment.
They need to be a leader with confidence born from self-belief.
Job Segment : HR, Performance Management, Human Resources