Head of Digital Transformation
Finance House
UAE, Abu Dhabi,Abu Dhabi
منذ 4 يوم
source : Drjobs.ae

Job Role : Head of DigitalTransformation

Key RoleResponsibilities :

  • Innovate and conceptualize new features, products andservices for mobile banking.
  • Identify andexecute strategic partnerships to acquire compelling content,features, and online tools that support theorganization’s strategy aligned with multi-channels andbusiness plans.
  • Lead projects forimplementation of new initiatives for digital mobilebanking.
  • Increase the internet and mobilebanking revenue and also identify and develop new sources ofrevenue.
  • Increase integration betweenchannels, keep a consistent and seamless customer experiencethrough all channels.
  • Improve cross-selling ina wide range of organization’s retailproducts.
  • Formulate marketing plans to promoteinternet & mobile banking products and oversee allmarketing campaigns.
  • Monitoring customersatisfaction, service availability and channel performance, revenuegeneration, budget utilization and getting actions to be able to bemeet targets and department KPIs.
  • Interfacewith project managers to ensure programs are executing withinbudget and timelines.
  • DesiredSkills and Experience :

  • Strong analytical, planning, forecasting and budgeting / financial skills
  • Flexible and fast-pacedpersonality; out-of-box thinking skills
  • Highlycreative person with experience in identifying target audiences anddevising digital campaigns that engage, inform andmotivate
  • Up-to-date knowledge of the latesttrends and best practices in technology, digital banking andcustomer experience
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