GUEST SERVICE OFFICER

hyatt hotel

Dubai, UAE

منذ 4 يوم

source : Drjobs.ae

Responsibilities :

Greeting guests upon arrival and making them feelwelcomed.

Administering check-ins andcheck-outs.

Providing front desk services toguests.

Assigning rooms and taking care ofadministrative duties.

Delivering mail andmessages.

Processing guestpayments.

Coordinating with bell service andstaff management.

Being a source ofinformation to guests on various matters such as transport andrestaurant advice.

Processing meal andbeverage requests.

Accommodating general andunique requests.

Diffusing conflict or tensesituations with guests.

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