Job Role : Data Centre Consultant Senior Level
The successful candidate will be able to explain complex technical solutions to internal peers and external customers through workshops and presentations.
To support this, the successful candidate will have an understanding of, and be able to articulate the IT transformation journey.
An appreciation of methods, tools, techniques and hands-on experience across the enterprise Data Centre, Infrastructure and Application domains is highly beneficial.
Principal Duties & Responsibilities
Contribute to complex solutions / engagements (Data Center migration, Replatforming)
Help define and execute the Migration process
Assess migration feasibility, identifying dependencies & common infrastructure platform components
Engage with Business, infrastructure, security and IT operations teams at a customer and identify repeatable patterns to drive profitable outcomes for both the customer and Dell Technologies
Work with large scale architectures and assist customers and other consultants define collaterals and artifacts that adhere to Dell Technologies best practices.
Ensure solution / engagement meets Dell Technologies governance and quality standards
Support programme / project manager in the successful delivery of the solution / engagement
Contribute to developing of the data centre practice by sharing and actively participating
Key Candidate Attributes
C-Level communication skills
Pro-active and can-do attitude
Complex problem solving and negotiation skills
Listening, requirement gathering skills
Very good interpersonal skills that allow the candidate to interact with clients, stakeholders, and colleagues
Ability to work independently with minimal supervision
Ability to adapt quickly to varying client cultures, workplaces, and project and role assignments
Desire to expand and deepen current knowledgebase
Proficient in managing expectations and establishing credibility for oneself and Dell Technologies
Proven sense of urgency when dealing with client and internal requests
Understand and own the program technical scope
Mandatory Knowledge, Key Skills and Experience
Typically requires 5+ years of related experience for Intermediate Level and 8+ years or related experience for Senior level.
Expertise as an IT transformation consultant
Solid IT infrastructure experience (servers, storage, network, application, security, Data Protection, BC / DR)
Demonstrable experience of managing customer relationships / consulting experience
Proficiency in IT hardware, software and operating systems environments
Ability to spot technical risk and issues, and propose mitigation plans
Structured and process driven approach with great attention to the details.
Experience in projects on integrated multi-tier solutions and in large data Centre migrations.
Excellent Presentation skills including the development and delivery of materials
Exposure to running effective workshops and achieving desired outcome
Knowledge and working experience of Data Centre technologies and processes
Broad knowledge of infrastructure technologies across server, storage, networks and management technologies with a strong appreciation of cloud strategies, tools and technologies
Working Knowledge of Software Defined Data Centre (SDDC) and software-defined storage architectures
Consulting experience in service provider area or on innovative platform projects (big data / mobile / social media project)
Highly Desirable Knowledge, Skills and Experience Due to a diversified project base, five or more of the following highly desirable items may be advantageous in a Dell Technologies career :
Consulting experience within tier 1 IT consulting firms and Solution providers
Knowledge of Dell Technologies product portfolio
Demonstrable experience in Microsoft, SAP or Oracle products
Fluency in languages other than English
Delivery of, or experience gained on projects worth 5M USD
Certified in ITIL V3 Foundations level or TOGAF foundational level
Experience in Automation and orchestration projects
Experience in Development and / or support projects of IT Service Catalogues
Experience around Cloud and virtualisation assessments and strategy design
Experience producing enterprise transformation and migration plans, detailed instructions and schedules