Reservations Agent
Hilton
Ras Al Khaimah, UAE
منذ 2 يوم
source : Drjobs.ae

As a Reservation Agent, you will serve as thefirst line of inquiry for room reservations within the hotel. AReservation Agent is responsible for offering excellent customerservice, options, and other solutions to meet Guest and customerneeds.

Specifically, a Reservations Agent will perform thefollowing tasks to the highest standards :

  • Convert, quickly, inquiries into contractedbusiness
  • Respond, positively, to salesinquiries to develop future sales leads
  • Identify sales leads, as appropriate
  • Respond to all customers in a highly professional manner,including ensuring all reservations are completed accurately and tothe Guest's expectation
  • Provide promptand efficient service while maintaining the hotels brandstandards
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