Kids Club Attendant
NH Hotel Group
Dubai, Dubai, United Arab Emirates
منذ 4 يوم

Job Description

To serve the needs of the business, our guests and our team members by maintaining the effectiveness of the day-to-day Kids Club operations, enhancing guest experience by being a key point of contact for guest interaction at the Kids Club and Hotel.

This position also assists the additional administrative functions listed below.

Key Responsibilities :

  • Greet guests and owners upon arrival, always maintain a professional, efficient and friendly image,
  • Check presentation area, waiting lounge and reception area to make sure things are neat and orderly at all times,
  • Assist in answering a busy multi-line phone system, transfer calls and take messages,
  • When asked, enter guest and owner information into the computer, checking for accuracy,
  • Take care of guests and owners’ children throughout the presentation,
  • Ensure hygiene standards of Kid Club are maintained at all time,
  • Ensure children are taken care with full attention under secure environment.
  • Qualifications

  • Must possess good communication and customer service skills,
  • Must be able to handle a number of tasks simultaneously and prioritize duties,
  • Must be able to complete duties in a timely manner and be able to function in a fast paced environment,
  • Must possess a good telephone manner.
  • High school graduate A Minimum of six months to one year related education and training / experience; plus business and / or administrative education.
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