DubaiRoom AttendantPrimary Location : United Arab Emirates-Dubai-Sofitel Dubai WafiEmployee Status : RegularSofitel Dubai Wafi scheduled to open in the first quarter of 2020, will be Sofitel’s largest property in the Middle East.
The hotel will feature 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Patio will bring residents and patrons together to celebrate the French Joie de Vivre .
Guests will have the option to unwind at the So Spa and outdoor pools with private cabanas or workout in a fully-fledged fitness centre.
Business travelers will have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings.
Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai Wafi will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi.
If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist Room Attendant and help us to make Sofitel Dubai Wafi a truly welcoming destination!KEY ROLES & RESPONSIBILITIESCleans and maintains areas of responsibility according to set standards and proceduresReplenish guest suppliesEnsure guests requests are promptly and courteously metReport damage or malfunction in hotel rooms / areas to SupervisorMaintain equipment in a proper state of cleanliness and repairMaintain a section room report as well as a daily productivity reportAttend daily briefings with supervisor and takes on daily assigned tasksReports lost and found articles to the housekeeping office immediatelyHandle guest complaints, reporting them to Supervisor immediatelyReport unusual behavior / activities in guestroom, floors / public areas to SupervisorRecord room status in allocated section accuratelyComply with hotel’s health, safety and hygiene policyAdhere to personnel grooming and hygiene standardsAttend meetings and training sessions as requiredCarry out valet services when required (e.
g. delivery of linen, processing laundry orders)Fully understands the difference in guest levels (VIPs) and Room CategoriesMust adhere to all Lost and Found proceduresProper follow up of HK SOPsMust comply with all fire evacuation procedures and first aid trainingsMust comply with Sofitel grooming standardsTo attend proper trainings and have best conduct at workPERSONAL ATTRIBUTESGood organizational skillsGood level of engagement with guestsGood knowledge of Housekeeping OperationsQUALIFICATIONSSecondary educationGood Housekeeping knowledgeEXPERIENCEMinimum 2 years experience in a similar capacity in a luxury hotel environmentJob Level : ColleagueSchedule : Full-timeShift : Rotating / Shift WorkTravel : NoClosing Date : OngoingJob Number : SDW00180