THIS IS WHAT FUTURE FOCUS FEELS LIKE
Head Product Design
The group maps out where we’re going, what that means, and what it looks like.
Design & development translates strategies into experiences, products, plans & services.
You will lead medium and long-term entitative product design development, being the subject matter expert for; touch point, way finding and product innovation for Dubai Airports.
You will actively manage the design interpretation, ensuring all product design outputs are a fully considered solution responding to the original customer requirements.
You will lead the curation of product design solutions across Dubai Airports in line with the development plan objectives and priorities and validate product designs are performing against original customer insight , and customer requirements.
Your experience will drive a culture for a design that puts the customer at the center of the experience design process with a focus on emotional engagement of the customer, into working prototypes and infrastructure solutions that are an economically feasible investment of the experience design.
You will be educated to Degree level or equivalent in product design and management, focused on innovative service design.
It is expected that you will have been in a similar role having lead a talented team for 5 to 10 years.
Experience & Knowledge
Alongside project delivery experience together with exposure to live operational construction development, your role is primarily focused on front end design and definitions.
You should also have :
Innovation and application of customer research information to experience design.
Application of new technology in an operational and commercial environment.
In depth understanding of customer product and service design, including concepts and applications.
Comprehensive analytical and research skills.
Strong commercial astuteness.