It Officer
Middle East Container Repair Company LLC
Dubai, Dubai
منذ 4 يوم
source : Jobs Point

It Officer Vacancy in DubaiTroubleshooting, Maintenance and Upgrades. - Turnaround time to troubleshoot - Printer downtime - System downtime - Accuracy of Inventory report - Off-site support - Efficiency of liaison - Receive queries and support requests from users and document, prioritize, and track requests and take necessary action as required.

  • Ensure on-going usability of desktop computers, peripheral equipment and software within established standards and guidelines.
  • Identify network problem areas, provide solutions to user problems or refer to other IT advisers or vendors as appropriate.
  • Liaise with IT counterparts on server and network issues including server and network configuration and problem resolution.
  • Diagnosing hardware and software problems and troubleshooting system hardware, software, networks, operating systems, printers / scanners / copiers.
  • Liaise with 3rd parties when necessary to troubleshoot, install or maintain software (Dubai Trade System, Depot system etc.
  • Provide online / remote support to remote users and visit the off-site facilities as required to meet user needs / problems.

    Installation and configuration of HW / SW and User Accounts - Configuration efficiency. - Installation flaws - compliance to access permission rules - Timely system upgrades - Install and configure workstations, telephones and peripheral equipment when required, establishing system specifications by conferring with users / departments and in line with the workflow, access, information, and security requirements for the role.

    Install, maintenance, backup of CCTV Camera footages regularly. - Configure, and test computer hardware, networking software and operating system software and interconnect workstations, terminals and existing data networks.

  • Ensure seamless connectivity between file servers, email servers, computer conferencing systems, application servers, and administrative systems including associated validation systems.
  • Ensure system upgrades as required and directed by the manager by testing, evaluating, and installing enhancements and new software.
  • Backing up and Restoring Files Monitoring and tuning performance - Procedure compliance. - Support in Upgrades - Accuracy of inventory control records - Undertake the day to day operation of backup systems including rotation of backup tapes.

  • Perform routine network start-up and shutdown procedures, and maintain control records. - Conduct training and familiarisation sessions for staff the computer network as required as well as provide advice on hardware and software upgrades.
  • Maintain and track inventory of equipment and supplies (accessories, cables, adapters, etc.) ensuring that equipment are tagged.
  • Manage company website - Timeliness of updating the website - Update the company’s website with approved content, graphics, pictures etc.

    As required. - Renew , maintain web hosting agreements with vendors. Requirements : Knowledge on Windows Active Directory, Firewall, Router, Switches, CCTV is mandatory.

    Bachelor's degree with CCNA Bachelor's Degree Interested candidates should send their CV

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