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Job Description
Provide technical support for all building services equipment on the contract
Contribute to the development, implementation and monitoring of policies, procedures and protocols for building services planned and reactive maintenance (including Risk Assessments, Permit to Work System, Lock Out Tag Out, and Emergency Procedures)
Lead maintenance activities by providing specialist engineering knowledge and advice, associated with the full range of building services Undertake the role of Competent Person (CP) duties for building services systems
Where required, will also act as the approved / authorised person for conducting risk assessment and signing off method statements and Permits to Work
Plan, coordinate and supervise in-house staff and specialist service contractors utilised to provide the planned, reactive and corrective maintenance services as detailed in the contract to ensure that SLA’s and KPI’s are adhered to
Maintain good and harmonious relationships with all staff, the client and facility visitors and respond to and / or escalate any complaints promptly
Engage and provide input into the development of the annual and 5 Year Asset Maintenance Plans, Energy Management Plans and Asset Condition Survey
Work as a collective team involving all technical staff in the work to be undertaken obtaining feedback and ideas as required to ensure that all personnel work safely, the highest quality and efficiently
Coordinate with external parties regarding the Utility Supplies as required
Prepare and provide shift and handover reports in a timely manner as required
Provide quality analysis and comment technically upon maintenance feedback from both in-house and specialist service partners and provide written reports and corrective actions as required including recommended training as required to enhance the efficiency of technical personnel
Oversee the planning and scheduling of resources required to deliver building and engineering services including specialist subcontractors and service delivery partners
All work is to be performed as per HSEQ standards and requirements
Will have input into the development of the maintenance procedures and protocols including method statements and appropriate HSEQ requirements
We have been operating in the Middle East since 1947 and have a profound understanding of the region, its drivers, operational environment, working practices and its cultural sensitivities;
delivering essential services to customers on behalf of governments, semi-governments and large private corporations.In the Middle East, we operate in the sectors of Healthcare, Transport, Citizen Services, Defence and Justice and Immigration.
Serco manages assets, workforce and data for our clients across these various sectors.
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