F&B Service – Waiter/Waitress
Frasers Hospitality Pte Ltd
Fraser Suites Dubai
منذ 11 يوم

The incumbent needs to be customer-focused, multi-tasking and possesses apleasant personality and excellent customer communication skill.

Responsibility :

  • Ensure compliance with F&B standard operating procedures, quality presentation, and service and products
  • Be knowledgeable of food trends and special seasonal foods
  • Be knowledgeable of the specialties which will be served in the restaurant
  • Complete mis-en-scene and mis-en-place before the shift commences.
  • Greet guests on arrival, provide the menu and advise of any specials.
  • Take food and beverage orders and repeat orders, ensuring that the guest gets the right order.
  • Enhance food and beverage sales through the art of suggestive up selling.
  • Maintain confidentiality with regard to guest's personal information.
  • Act on any complaint received and follow up with the guests, any comments should be forwarded to the outlet supervisor.
  • Extend warm and courteous service to guests on telephone and receive their food and beverage orders through effective salesmanship.
  • Effective communication and coordination with the other departments.
  • Maintain cash float & reconcile daily
  • Assure accountability for cash float issued
  • Requirements :

  • Formal Hospitality Management qualifications desirable
  • Minimum 2 years’ previous food and beverage experience in a hotel or any 5 star restaurant back ground
  • Competent Microsoft Word, Excel, cashiering, operate Micros system and hotel PMS
  • Competent in oral and written English communication skills. Additional languages preferred
  • Strong organisational and work co-ordinating skills to handle multiple assignments and projects
  • Can do’ attitude and a high level of energy
  • Self-motivated and able to manage with strong initiative
  • Professionally groomed
  • Able to work under pressure and on shift schedule
  • Adaptable to change
  • قَدِّم
    قَدِّم
    بريدي الالكتروني
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    واصل
    استمارة الطلب