Senior Software Engineer - AWS
Coders Connect -
Abu Dhabi, Abu Dhabi, AE
منذ 6 يوم
source : WHATJOBS

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Job Description

This is a remote position.

Coders Connect are partnering with a group of problem solvers that work on the AWS CX Eco-system designing, building and supporting the AWS CX stack for global brands.

Amazon Connect is disputing the customer CX market with Artificial Intelligence and API driven customer experiences with a cloud first approach.

They are at the heart of this industry transformation solving problems on a global scale and working shoulder to shoulder with AWS and our customers to challenge the norm and drive customer, agent and business transformation.

As a professional services and managed service organisation there are always problems to be solved and opportunities to grow and dive deep on some the latest AI / NLU technologies from AWS.

We’re looking for capable problem solvers who fit with our supportive †start-up’ style business, to join our talented and 100% remotely teams. Come make history!

As part of our AWS MS Engineering team, you will work with our enterprise level clients providing medium to advanced troubleshooting support services in AWS Serverless Concepts and Services.

Our engineers will work with established customers to maintain the recurring revenue center in business and :

Work with a variety of clients and projects to maintain customer system performance

Build and customise new features in client systems, including web applications, reporting applications, and troubleshooting tools

Answer trouble tickets and provide guidance to customers via email, phone, and video conferences

Maintain and update products and tools in an effort to improve and expand our offerings to clients

Requirements

Excellent knowledge ofAWS Well-Architected Framework and experience in designing and operating reliable, secure, efficient, and cost-effective systems in the cloud

In-depth knowledge of the architectural principles and services.

Experience indeveloping technical cloud strategy

Experience with AWS serverless / microservices concepts and services

Ability to troubleshoot malfunctioning systems, collaborate with customers and with teammates to solve problems without much guidance

Clear communication and a sense of urgency is important

Curiosity is important in helping these engineers to determine the best way to build enhancements into client systems

Competitive base salary and benefits

Pension

Global career mobility, employee recognition programs, professional development

State of the art technology which allows for seamless global connectivity

Rich wellness program and health incentives

10%-15% bonus

Equipment - choice of PC or Mac plus keyboard, mouse and monitor

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