At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in.
When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title. At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-
minded; people who know what it takes to exceed guest expectations. Join us as Director of Revenue in InterContinental Semiramis .
You will have ambition, talent and obviously, some key skills. Because, for this vital role, were looking for someone who : -
has 3 years' experience in a similar function in the luxury hotel segment - has prior work experience in hotel operational departments -
has proven track record successful revenue strategies - has great interpersonal skills
Your day to day
Maximize all revenues to and for the Hotel, including but not limited to Room and Banquet / Catering Revenues. Lead cross functional decision making of all revenue generating departments including Sales and Marketing, Rooms, Catering and Food and Beverage departments.
Manage all aspects of competitor intelligence; pricing; management of room inventory, and / or the yield hurdle points; distribution channels, market segment mix;
acceptance / denial of major group bookings. Essential Duties and Responsibilities :
Using the tools provided (ie IBP) and in compliance with the IHG standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates (with the F&B Mgr), Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms and non-
rooms revenues by channel, segment and account.
Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.
Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Revenue Room Taskforce in relation to the hotel's pricing and market mix strategy.
Conduct weekly rate / sell strategy (yield) meetings with General Manager, DOSM, Reservations Manager, Front Office Manager, Catering Manager.
Facilitate the Revenue Room Meeting (which the GM chairs) and generates reports and analyses needed for these meetings, displaying key facts / trends etc., on the revenue room walls.
Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings.
Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.
Approve and / or implement sell strategies for all group proposals above 9 rooms on any one night, and collaborates with the Director of Sales or Director of Catering on setting group and conference rates.
Manage use of revenue systems* on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate.
Where a yield management system is not installed this includes responsibility for opening or closing Holidex Plus.
Train and support hotel teams on revenue system* functionality and enhancements.
Manage all channels (CRO, GDS, Internet direct and indirect) including but not limited to room types and sell strategy.
Responsible for ensuring compliance with the Lowest Internet Rate Guarantee and managing third party distributors in compliance with IHG standards and rules.
Guardian of IBP. Ensure compliance with all IBP rules and standard processes. Provide input to the annual budget process on all revenue aspects of the business.
Provides medium-term revenue-based forecasts of required staffing levels to all departments.
Provides technical support to Reservations and Front Office on up-selling and negotiating techniques.
Champion all special projects relating to market research and operational optimization (resource planning, costing, Key Performance Indicators and etc.
Revenue systems include the central reservations systems Holidex Plus, the yield mgmt system (HIRO / IDEAS) and portions of the Property management system).
Works with Human Resources on manpower planning and management needs.
Works with Director of Finance in the preparation and management of the Department's budget.
What we need from you
Minimum 3 years' Experience in Same position. -Previous Experience in luxurious Hotels. -Fluent English language.
What we offer
In return we'll give you a competitive financial and benefits package which includes healthcare support, dental, vision, disability and life insurance support.
Eligible to receive complimentary dry cleaning service at the hotel .Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.
Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans.