Account Manager– Quantitative Research
TNS
Dubai,UAE
منذ 9 يوم

KANTAR TNS

Account Manager Quantitative Research (M / F)

ROLE DELIVERABLES :

Development of Client relationships :

  • Maintain and nurture client relationships
  • Develop new business from existing clients
  • Good understanding of client business and market
  • Manage and promote delivery to client expectations
  • Financial management :

  • Accountable for managing projects and team to drive positive GM and profit
  • Responsible for bringing and managing 2-3m AED revenue
  • Pricing for success and profit
  • Works with internal and external clients to identify cost effective solutions
  • Proposal process :

  • Accountable for creation and integrity of proposal and pitch (focus on benefits)
  • Responsible for turning complex research approaches into workable & profitable solutions
  • Project management / Fieldwork :

  • Required to write proposals, design questionnaires, discussion guides, put together presentations with minimal input from a senior source
  • Determine tasks and actions for exec team, allocate resources effectively, schedule and meet deadlines, brief support services, manage and evaluate project progress
  • Suggest process improvements to suppliers and team
  • Set standards of excellence, ensures high quality through thorough checking procedures
  • Drive integration of team members to deliver excellence
  • Clarify and manage roles and budget within project team
  • Oversee change to meet business and client needs
  • Manage the creation & review of materials to meet client needs
  • Conduct qualitative fieldwork and analysis with minimal supervision (Qualitative Space)
  • Design & facilitate insight generation & creative concept development (Ideas Architects)
  • Should be able to build a story - client ready
  • Analysis / reporting :

  • Provide sound guidance on analysis techniques and finding the story , finalize and ensure strategic content of conclusions and recommendations, always adding value to research results (both qualitative and quantitative)
  • Generate insight and recommendations that demonstrate knowledge of client’s world and are based on client need
  • Analyze data patterns in detail to understand significance and identify appropriate action (Quality Assurance)
  • Leadership, team and people management :

  • Identify skills gaps and growth potential of team members, involve execs and juniors in planning and design of project, provide on the job training
  • Ensure team members have objectives & development plans to support team goals and company strategy
  • Assist in recruitment and development of staff in line with team and company needs
  • Communication :

  • Actively listen and communicate openly with clients and internal teams
  • Clearly and persuasively communicate complex issues, internally and externally
  • Clearly and accurately write reports, presentations and proposal documents
  • Deliver client presentations (both qualitative and quantitative)
  • KNOWLEDGE AND SKILLS REQUIRED :

    Minimum skills and knowledge :

  • Completed tertiary education degree in Marketing, eg. B Com / B Bus Sc (preferably Hons)
  • Minimum work experience of AM 4 years and SAM 6 years in the research industry
  • Research acumen
  • Analytical ability with proven numeracy skills
  • Computer literacy proficiency on all MS Office packages
  • Business writing skills
  • Presentation skills
  • Basic commercial skills (cost and time management)
  • Strong attention to detail
  • Organization and administration skills
  • Project Management skills
  • Proven people and client Management skills
  • Advanced analytical skills-Conjoint segmentation
  • Statistical tools like Correlation, Regression, MDS, etc
  • Behavioral dimensions :

  • Communication skills
  • Team management skills
  • Ability to multi-task
  • Ability to handle stress / work under pressure
  • Initiative
  • Business etiquette
  • Deadline orientated
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