Customer Service Executive
New EJobs
Dubai
منذ 1 يوم
source : MNC Jobs Gulf

Job Description

Customer Service Executive Job Opening. Currently we are looking for Customer Service Executive for our company. location Dubai.

Interested Candidates Can submit their Application, Once you submit Your Resume / CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.

Job Duties and Responsibilities :

o Manage large amounts of incoming calls

o Generate sales leads

o Identify and assess clients needs to achieve satisfaction

o Build sustainable relationships and trust with clients through open and interactive communication

o Provide accurate, valid and complete information by using the right methods / tools

o Handle client complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

o Keep records of client interactions, process client accounts and file documents

o Follow communication procedures, guidelines and policies

o Take the extra mile to engage clients Job Requirements and Qualifications :

o Proven customer support experience or experience as a client service representative

o Strong phone contact handling skills and active listening

o With knowledge on Microsoft office

o Customer orientation and ability to adapt / respond to different types of characters

o Excellent communication and presentation skills

o Ability to multi-task, prioritize, and manage time effectively

o Previous Real Estate experience is an advantage.

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