Client Experience Intern
Cartier
Dubai, DU, AE
منذ 6 يوم

Are you what we are looking for?

Are you someone who believes in no compromise, in excellence and wanting to work in a diverse environment?

Are you passionate about client experience and insights? Are you passionate about luxury industry?

If you are willing to be part of a dynamic and collaborative team, do not hesitate to apply!

The internship lasts 6 months and ideally starts in March 2021 in our Dubai office.

What are our expectations from you?

ASSIST AND SUPPORT THE REGIONAL CLIENT TEAM WITH :

Qualitative and quantative client insights :

  • Engage in workshops to identify potential research areas and build a calendar of studies based on business requirements and select appropriate research methods
  • Coordinate with boutiques and market teams to select clients and invite them to attend interviews and focus groups
  • Assist in gathering and analyzing qualitative and quantative data
  • Prepare presentations on studies insights and recommendations VIP client experiences :
  • Gather and benchmark competition trends around client activations and experiences
  • Support in identifying and designing new and innovative VIP experiences
  • Bring to life and execute fully bespoke treatments for our top clients
  • Contribute to the design and implementation of the gifting strategy for Middle East clients
  • Coordinate clients’ participation to international and regional high-end events
  • What you will learn :

  • Gain an understanding of the luxury market and clients in our region
  • Gain a holistic view on how we operate the client strategy
  • Develop your analytical and presentation skills
  • Take ownership of assigned projects
  • Who you are :

  • Fresh graduates with a Bachelor’s degree in business, marketing, communications or business analytics or a customer insights / business administration related field
  • Expert Microsoft Office Suite proficiency (Excel, PowerPoint, Outlook)
  • Excellent written / verbal English & Arabic language skills along with strong interpersonal and communications skills. (French is a plus)
  • Good organizational skills - you are on top of your tasks at all times and ensure alignment across all parties.
  • Ability to work in a fast-paced, high energy and high volume work environment
  • Works well autonomously as well as in a team
  • A curious mind, with a high drive to succeed
  • Expert Microsoft Office Suite proficiency (Excel, PowerPoint, Outlook)
  • What we offer you :

    More than an internship an Experience!

    Cartier is one of the world’s most esteemed French maisons, which designs timeless watches, jewelry and accessories that celebrate beauty and individuality in all its forms.

    For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all our Metiers from our boutiques to our workshops and corporate offices

    Our 7,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by expanding the limits of creativity.

    As a place where singularity thrives together, we value the uniqueness of our people and we see the results of what we do because we are on the journey together.

    Here, we offer exciting opportunities to grow professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.

    Quite simply, Cartier is a place like no other. We welcome you to our Maison!

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