A global Facilities Management provider is looking to add an experienced Facilities Manager to their team in Dubai.
The Facilities Manager holds full responsibility for the operational aspects of the FM contract, ensuring a high performance team delivers world-class management and facilities services.
The role encompasses overseeing MEP, cleaning and specialist systems service delivery through a mixture of in-house and specialist sub-contractor teams for all as installed plant and equipment.
This role will be instrumental in establishing a structured and quality focussed management team, and in developing an appropriate delivery model for the facilities services which balances sub-contracts and self-delivery, utilising the best capabilities from the local market, together with proven expatriate labour to achieve optimum services performance.
You will ensure contract KPI's are achieved as a minimum, LEED Estidama certification is maintained, governance structures mirror international best practices such as IFRS, and a learning and continuous improvement culture is inculcated and developed in the FM team.
Responsibile for delivering total facilities management and project management components of the contract to match the expectations of the client, commensurate with a world-class facility, with full compliance with performance obligations.
The strategy requires strong client relationships ensuring that all works are carried out efficiently and effectively, managing all extended agreed works within the contract obligations and works external to the contract.
Establish management interfaces and communication protocols between all stakeholders, ensuring there is a management plan for each.
Establish the emergency management structure and oversee the development of the emergency plan.
Deliver the range of services required in the facilities management contract in an efficient and cost effective manner balancing the financial provision and the works to be performed, in accordance with contract operating procedures.
Deliver project management works with zero impact to the client's business and day-to-day operation of the facilities.
Ensure a continuous provision of essential utility services.
Ensure continuous improvement in service delivery, environmental and energy management.
Introduce international best practices into the delivery of services.
Ensure that there is a cohesive and logical process in place to support continuous professional. development of the team, with the aim of continuous year on year improvements in service delivery.
Prepare the yearly budget for those items not within the annual budget in contract years 1 to 3, in conjunction with the Country Manager.
Review quarterly reforecast and prepare monthly accruals and submit to the General Manager.
Ensure that services are delivered within the annual budget.
Prepare the annual operating budgets in conjunction with the Country Manager, and agree the annual budget.
Achieve zero abatement from contract performance KPI through focused and diligent management of the contract work performance.
Ensure compliance with relevant laws, regulations, codes and standards.
Ensure compliance with client Operational Procedure Manuals (OPM's) and General Instructions (GI's).
Ensure the contract's sub-contractors and suppliers are effectively managed so that they deliver the services in accordance with the contract requirements, company Services system requirements in a cost effective manner.
Oversee maintenance planning, scheduling and operations including maintenance and updating of all necessary input data and output reports.
Develop appropriate scope of works and contract documentation to all service contracts to be entered into in accordance with company's procurement procedure.
Tender and appoint contractors as provided under contract or as per company's guidelines.
Monitor and measure contract quality performance and promote continuous improvement using KPI assessments and analysis, site and customer surveys and sub-contractor interviews.
Undertake condition surveys and technical troubleshooting and prepare formal reports.
Attendance on site on a full-time basis and ensure arrangements are in place to provide appropriate service coverage.
Provide technical and management service and support to the clients.
Prepare and obtain approvals for client works including variations and additional works as provided under the contract and in accordance with company Services and the client's procurement procedures.
Prepare monthly contract client reports on time and submit to the Country Manager for review.
Identify critical systems and spare parts and ensure 99.99% availability with appropriate redundancy mechanisms developed and in place.
Identify risks and mitigate them, identify opportunities and capitalise on them.