The Manager, Total Rewards is a subject matter expert responsible to assist in the design, implementation and communication of all compensation and benefit programmes.
S / he will support to resolve employee questions and issues related to compensation and benefits; serve as a key member of the team that will develop a Total Rewards strategy, to include a competitive, market-
based compensation structure and a benefits structure that meets employee and business needs now and in the future.
Role and Responsibilities
Support HR Head to develop and implement a reward philosophy, framework and communication plan
Implement and oversee compensation and benefits policies and procedures that succeed in attracting and retaining exceptional talent
Compensation strategy :
Ensure links to business strategy; define pay philosophy and its impact on attracting, retaining and motivating talent.
Compensation design :
Evaluate and compare existing company C&B practices with market by analyzing other plans, surveys, and other sources of information to proactively identify relevant interventions and improvements with full cost benefit analysis / ROI.
Determine compensation structure including salaries, short term incentives, all benefits (including mobility programs, airfare, education, medical & life insurance, etc.)
Lead participation in relevant salary surveys and maintenance of appropriate salary scales.
Review job bands, salary ranges and furnish guidelines on matching roles to appropriate package.
Custodian of the job evaluation framework, and first point evaluation for all new or changed roles, and responsible for maintaining the grading structure.
Advise on impact of Total Reward practices on employee engagement.
Implementation and compliance :
Conduct annual compensation planning and periodic market reviews.
Manage processing of company’s payroll with SCC as well as administration of all related payroll duties in line with company policies, external and internal statutory obligations.
Manage preparation of periodic reports for HR such as leave status, overtime, etc.
Provide Market Based Compensation guidance and direction for offers, promotions and increases.
Manage benefits, including vendor management where required.
Management of annual salary review process and bonus process.
Administer variable pay (STI).
Develop and ensure compliance with compensation and benefits policies throughout organization
Provide guidelines and standards in development and implementation of workforce analytics and planning staff headcount and costs.
Assist in the workforce planning and budgeting process to support the HR Bus and finance.
Review and update communication materials (web sites, SPDs, enrollment materials, etc.) to ensure accuracy and compliance.
Build and maintain strong relationships with internal and external clients to gain perspectives on how to enhance / improve C&B policies and structure to proactively meet business requirements and meet industry and market needs.
Handle policy and C&B inquiries and complaints to ensure quick, equitable and courteous resolution.
Assist in responding and resolution of audit queries.
Identify policy and process improvements pertaining to C&B and assist with its implementation.
Custodian of the HR Policy manual and employee handbook.
Assist with monthly management and scorecard reporting including workforce headcount, demographic analysis, turnover analysis, compensation analysis, overtime, leave etc.
Train and coach managers on the compensation and benefits policy of the organisation.
Design retention strategies for critical skills and / or key positions
Custodian of HRIS compensation and benefits data.
Minimum Qualifications / Education :
Bachelor’s degree in a relevant discipline (HR, Business, Finance preferred).
Job Evaluation & Analysis Certification is a plus.
At least 7 years’ Human Resources experience in similar role with solid experience in Total Reward with strong emphasis on tactical and strategic benefits, compensation and HRIS.
Project management experience related to implementation of new, complex programmes, systems and / or processes
Expertise in Excel, V-Look Ups, Pivot Tables, Formulas and other tools (Essential)
Detailed understanding of HR and related financial data including how to develop meaningful, multi-dimensional, accurate analyses for the business
Experience in responding to complex internal and external audit
Experience of working within a distributed Shared Service HR model
The successful candidate must bring high level of ethical, intellectual, professional, and personal values that complement the team.
A collaborative leader who is confident and assertive in style, but respectful of others. Team-oriented with the ability to build relationships and earn the respect of others.
A strategic thinker who possesses exceptional interpersonal and communication skills needed to effectively share and engage the organization in key strategic and operational compensation and benefits initiatives.
Ability to foster strong team morale and brings fun to the workplace; shares wins and successes; fosters open dialogue.
Strong and proven analytical skills
Excellent MS Office skills (MS Excel, MS PowerPoint)
Networking and Influencing skills
Strong Negotiation skills
Strong Time Management skills
Ability to work under pressure and tight deadlines
Problem solving / analysis the individual identifies and resolves problems in a timely manner and gathers and analyses information skilfully.
Quality management the individual looks for ways to improve and promote quality and demonstrates accuracy, attention to detail and thoroughness.
The ability to resolve conflict and find solutions.
Skills and Qualifications
Has a wide range of experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways
Works on complex issues where analyzing situations or data requires an in-depth evaluation of variables. Exercises judgement in selecting methods, techniques and evaluation criteria to obtain results.
Determines methods and procedures on new assignments and coordinates other's tasks
May manage a group such as coordinating activities regarding costs, methods and staffing
Typically requires at least 8 years of related experience and a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years
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