Enter and retrieveinformation contained in computer databases using a keyboard,mouse, or trackball to update records, files, reservations, andanswer inquiries from guests.
Transmit information or documentsusing a computer, mail, or facsimile machine. Operate standardoffice equipment other than computers.
Prepare letters, memos, andother documents using word processing, spreadsheet, database, orpresentation software. Handle incoming and outgoing mail, includingdate stamping and distributing incoming mail.
Create and maintaincomputer- and paper-based filing and organization systems forrecords, reports, documents, etc. Compile, copy, sort, and filerecords of office activities, business transactions, and otheractivities.
Enter and locate work-related information usingcomputers and / or point of sale systems.
Follow all company policies and procedures, ensure uniformand personal appearance are clean and professional, maintainconfidentiality of proprietary information, and protect companyassets.
Welcome and acknowledge all guests according to companystandards, anticipate and address guests’ service needs,assist individuals with disabilities, and thank guests with genuineappreciation.
Speak with others using clear and professionallanguage, prepare and review written documents accurately andcompletely, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others,support team to reach common goals, and listen and respondappropriately to the concerns of other employees.
Move, lift,carry, push, pull, and place objects weighing less than or equal to10 pounds without assistance. Perform other reasonable job dutiesas requested by Supervisors.