Analyst, Technology Account Management
MasterCard
Dubai, United Arab Emirates
منذ 10 يوم

Overview

  • Responsible for all aspects of the technology and operational relationship with the customer
  • Acts as a dedicated resource for assigned customers
  • Establishes working relationships with internal delivery teams, customer support teams and customer contacts
  • Helps identify business opportunities through understanding of the customer’s technology infrastructure
  • Partners with customers to develop annual business plans and conducts quarterly operational reviews
  • Responsibilities

  • Acts as a project manager and key end-to-end resource lead on small to mid-sized projects
  • Contributes to the delivery of integrated solutions that address customer needs
  • Supports internal partners and key stakeholders to provide support in a market or region
  • Analyzes data from allocated products and reports on performance relative to success metrics
  • Helps identify customer needs and contributes to the delivery of integrated solutions that address those needs
  • Develops and maintains strong working relationships, with partners in other business functions in Product and Technology to complete deliver and customer support tasks
  • Experiences

  • Moderate professional experience in financial services, cards, payments or another related field
  • Understands Mastercard’s technology account management process
  • Experience working at Mastercard facilities and on Customer business locations
  • Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

    If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation mastercard.

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