On the Wood L L C
Dubai United Arab Emirates
منذ 6 يوم
source : HireeJobsGulf

DUTIES AND RESPONSIBILITIES Greet customers present menus and explain daily specials to customers Answer questions related to menu items Take food and beverage orders from customers Relay food and beverage orders to the kitchen staff Prepare drinks and food garnishes Carry trays of food or drinks from the kitchen to the dining tables Remove dirty dishes and glasses and clean tables after customers finish the meal Prepare itemized checks and take payments from customers Clean and set up dining areas refill condiments roll silverware into napkins and stock service areas Waiters and waitresses also called servers are responsible for ensuring that customers have a satisfying dining experience The specific duties of servers vary considerably with the establishment in which they work In casualdining restaurants that offer simple fares such as salads soups and sandwiches servers are expected to provide fast efficient and courteous service Waiters and waitresses often meet with managers and Shift Leader Kitchen Leader Assistant Kitchen Leader before each shift to discuss the menu or specials review ingredients for potential food allergies or talk about any food safety concerns They also discuss coordination between the kitchen and the dining room and review any customer service issues from the previous day or shift Customer Focus Be friendly smiley sociable and welcoming to our customers to create a great atmosphere Greet customers in a pleasing manner immediately make them feel comfortable Remain calm patient and polite if receiving customer feedback Thank guests for their visit and invite them to return QUALIFICATIONS 1 Communication Skills Be able to communicate and understand the predominant language s of the restaurant s trading area English is a must Waiters and waitresses must listen carefully to customers specific requests ask any questions and relay the information to the kitchen staff so that orders are prepared to the customers satisfaction 2 Physical Stamina Be able to reach bend stoop and lift Must have the stamina to work in a standing position for forty eight 48 per week eight 8 hours daily Availability on nights weekends and holidays is also usually required if necessary or according to the business needs 3 CustomerService Skills Must have a basic knowledge of dining room and service procedures and functions Should be friendly and polite and be able to develop a rapport with customers 4 Interpersonal Skills Must be courteous tactful and attentive as they deal with customers in all circumstances For example they must show an understanding of customers complaints and help resolve any issues that arise Ability to work in a multitasking environment flexible and can work under pressure Coordination adjusting actions in relation to other s actions 5 Intellectual Skills Quick thinking and great attention to details Possess excellent basic math skills and have the ability to operate a cash register or POS system

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