Arabic Coffee Man
Fairmont Hotels & Resorts
Fairmont Dubai, Dubai, United Arab Emirates
منذ 13 يوم

Summary of Responsibilities :

Reporting to Guest Services Manager, responsibilities and essential job functions include but are not limited to the following :

  • Report to work on scheduled time, wearing the proper uniform and nametag at all time
  • Maintain a clean and safe work environment
  • Inform Guests about all other hotel services and promotions whenever engaging with them in the lobby area
  • Maintain good working relationships with all fellow Colleagues
  • Prepare coffee trolley in anticipation of the day’s business. Stock work area with Arabic coffee pots, Cups, Napkins, Dates and all other Arabic Sweets
  • Ensure all operating equipment is clean and polished
  • Preset trays and tables
  • Attend Guest Services meetings in a timely manner
  • Have knowledge of all VIPs in house
  • Break down Arabic Trolley when done and storing equipment properly
  • Restock and refill condiments
  • Clean work stations and areas
  • Adjust days off in accordance to business levels
  • Handle Guests’ requests / complaints, report them to the leaders on duty and carry proper follow up
  • Present in the lobby while on shift
  • Maintain communication with Guest Services Leaders
  • Contribute ideas on promotions etc Where you can help up sell for the rest of the Rooms division
  • Any other duties assigned by the Guest Services Leaders
  • Consistently drive to increase JD Power by taking feedback from In house Guest
  • Report and coordinate all daily operation issues
  • Train all the colleagues in the Hotel for making Arabic coffee so that there is consistency
  • Take care of our Four pillars
  • Make sure to know the Guest preferences and offering the Guest the Arabic coffee and sweets
  • Help the colleagues in making the Authentic Arabic coffee and also
  • Help lobby ambassadors whenever required
  • Increase Guest Loyalty by suggesting all the outlets and giving proper information about room rates and the provided facilities
  • Ambassador for Fairmont Dubai (Authentically Local) by moving in all the reception area and offering Arabic coffee
  • Qualifications :

  • Previous experience as a Coffee Man preferred
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively as part of a team
  • Ability to focus attention on Guest needs, remaining calm and courteous at all times
  • Physical Aspects of Position (include but are not limited to) :

  • Constant standing and walking throughout shift
  • Visa Requirements : Please note that you must be eligible to live and work in Dubai. We will assist successful applicants with the visa process and provide flights and accommodation.

    قدِّم طلب ترشيحك
    أضف الى المفضلات
    إزالة من الإشارات المرجعية
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    استمارة الطلب