Bid Manager
Serco
United Arab Emirates
منذ 2 يوم

8th Dec 2018

Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos. Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively.

We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.

Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-

record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.

Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.

We have expanded significantly since that time across the UAE, Saudi Arabia, Qatar and Iraq. We have been supporting the RTA to operate the Dubai Metro since 2009 and have launched the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2017.

We deliver Facility Management services to Hospitals, Universities, Airports, Military Facilities and Commercial Estates in the UAE and large-

scale medical facilities in Saudi Arabia. We also deliver staff training and education to selected officers of the Qatar Armed Forces at the Officers’ training institute located at the Ahmed Bin Mohammed Military College in Doha.

Focussing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.

We have expanded significantly since that time across the UAE, Saudi Arabia, Qatar and Iraq. We have been supporting the RTA to operate the Dubai Metro since 2009 and have launched the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2017.

We deliver Facility Management services to Hospitals, Universities, Airports, Military Facilities and Commercial Estates in the UAE and large-

scale medical facilities in Saudi Arabia. We also deliver staff training and education to selected officers of the Qatar Armed Forces at the Officers’ training institute located at the Ahmed Bin Mohammed Military College in Doha.

Serco Middle East is seeking for enthusiastic Bid Manager who will be responsible for delivering high-quality bids on time and within budget.

They will be responsible for managing and overseeing a bid delivery team, managing key internal Serco relationships during the bid and the governance process.

They will work on new opportunities across the Serco Middle East business sectors (Integrated Facilities Management, Aviation, Defence and Transport).

Key Accountabilities To provide high quality bid management services on individual opportunities across our sectors. The opportunities will range in size and complexity.

  • Working with the Business Development team to create, implement and manage a bid project plan and strategy to deliver a winning bid on time and on budget To manage and maintain essential bid documentation including;
  • risk / issues / opportunities register, action log, team information, governance information, scoring to win, competitor analysis, clarification question log To ensure that appropriate governance is followed, and all relevant approvals are obtained Manage communications to and from the customer, internally within Serco and across the bid team To galvanise the entire bid team to submit quality bid deliverables on time and on budget, this includes managing deliverables from internal teams (HR, Legal, ICT etc) To manage bid collateral and information sharing across the bid team To manage and mentor more junior members of the Bidding Team providing support to their continued learning and professional development Where external contractors are allocated to a bid team, to ensure smooth integration into the bid team and provide ongoing management of the individuals Validate the bid budget allocated at qualification.

  • Manage and deliver to budget. To support the monitoring and improvement of the quality of bid submissions ensuring high standards of attention to detail To lead strategic development of bids to ensure a persuasive, commercially competitive offering that fully reflects customer requirements HSQE Responsibilities and Information Security Responsibilities To exercise a personal duty of care for their own health, safety and welfare and for those affected by the acts or omissions and promote the same within their area of responsibility;
  • Ensure that a good HSQE and Information Security culture is promoted within their department and amongst their peers; Lead by example and ensure that ways to conserve energy, water and resources and minimise the generation of waste are identified and responded to within their area of responsibility Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental.

    Key Competencies : Excellent interpersonal and time management skills A self-starter who is able to demonstrate they can work without supervision Highly developed written skills An ability to use the full range of MS Office applications (Word, Excel, Project, PowerPoint) Ability to think strategically and balance long-

    and short-term priorities Ability to solve problems and complex issues in a timely manner Understand and interpret customer needs to deliver strategic competitive and innovative tender responses Demonstrates strong commercial acumen and ability to gather information to support commercial decisions Qualifications gained through the Association for Proposal Management Professionals or project and / or programme management credentials would be beneficial Essential Technical and Professional Skills and Knowledge You are very likely to have at least a Degree or equivalent professional qualification, or be able to demonstrate strong intellectual capacity, including excellent literacy and numeracy.

    You are likely to have experience of : Working within successful organisations, ideally in a service based market Built and lead successful winning bids Programme / project management experience Considerable involvement in complex bidding / transitioning / managing contracts Delivering winning high-

    quality bids on time and within budget Minimum of 5 years relevant experience in a bidding environment Any other role specific leadership attributes Good organisation skills, good communication skills and a solid understanding of commercial and financial elements of the bidding process.

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