A Guest Relations Executive is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off.
To assist in all ways to provide the highest degree of guest satisfaction.
What will I be doing?
As a Guest Relations Executive, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience.
A Guest Relations Executive will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards :
What are we looking for?
A Guest Relations Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it all!