1. KEY RESPONSIBILITIESJob description : The risk management Coordinator / Manager will assist the General Manager in ensuring the safety & security of all guests, employees and visitors (including contractors).
Additionally will championing a proactive culture of education, compliance and accountability for all risks and supporting the drive towards safety related behavioral change within the culturally diverse workforce. This will include :
Your day to day
Essential Duties and Responsibilities :
Responsible for the development and maintaining of the Risk Management calendar, including but not limited to, committee meetings, training schedules, internal audits, other activities.
Prepare and update necessary resources and materials for Risk Management training programs
Ensure training is researched and incorporated within the Hotel safety training program
Ensuring that employees attend appropriate RM Training Programs.
Update the Quality and Risk Management audit - management action plan
Review all relevant risk management information and feed back appropriately
Maintain all administration and filing for the Risk Management function
Acting as the secretary to the Risk management hotel Committee. Although the meetings are to be conducted and chaired by the General Manager the RM Coordinator will be responsible for ensuring that the resulting Hotel RM Action Plan clearly identifies the issues, responsibilities and timelines necessary to resolve any issues.
Ensuring RM Policies, Brand Safety Standards, Guidelines and local regulations are fully understood, implemented and maintained by the RM Committee and any relevant management and staff.
Working with the Risk management hotel Committee in identifying and establishing internal audit procedures in the hotel to ensure compliance with RM Policies, Brand and Operating Standards, Guidelines and local regulations and local regulations (whichever is the more stringent).
Working with Department Heads to ensure regular risks are identified and risk assessments are conducted for each area of risk.
Working with Department Heads to ensure due diligence and on job checks are carried out and backed up by daily checks.
Ensuring relevant RM Training is conducted for new starters, and other employees at appropriate intervals as directed either by law or by company standards.
Ensuring all RM Records and certificates are completed and maintained.
Updating and implementing new Standards association with Head of Department and General Manager.
Ensure incidents are reported to IHG and help in carrying out a trend analysis
Support key stakeholder within the hotel to achieve Brand Safety standard compliance
Report and feedback to Regional Risk Manager if and when required
What we need from you
2. REQUIRED QUALIFICATIONSRequired Skills -
Organization, project management and implementation skills; attention to detail and follow up; proactive self-starter; team player;
results focused; customer service orientation; ability to work and communicate with all levels within the organizationQualifications -
Health and Safety graduate or Food Safety graduate or Engineering graduate or Fire safety graduate or Engineer
Qualified degree from NEBOSH, IOSH & or CIEH
In addition to English, other languages appropriate to the country / region / city etc
Competence in Microsoft Office and good IT skills
Good knowledge of health and safety and environmental legislation of the country
Broad knowledge of food safety, fire safety and security issues in the country / area / region / city etcExperience -
Minimum three years experience in the hospitality industry or relevant field such as health and safety.