devise and establish acompany's quality procedures, standards andspecifications
review customer requirementsand make sure they are met
work withpurchasing staff to establish quality requirements from externalsuppliers
set standards for quality as well ashealth and safety
make sure that manufacturingor production processes meet international and nationalstandards
look at ways to reduce waste andincrease efficiency
define quality proceduresin conjunction with operating staff
set up andmaintain controls and documentation procedures
monitor performance by gathering relevant data andproduce statistical reports
review existingpolicies and make suggestions for changes and improvements and howto implement them
measure performance andidentify any areas of weakness, recommending and implementingimprovements
liaise with other managers andstaff and provide training, tools and techniques to enable othersto achieve quality standards
assess theeffectiveness of changes made
make sure thecompany is working as effectively as possible to keep up withcompetitors
train and manage a team of qualitycontrol technicians. ![]()
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