Customer Service Staff
Edge Investment Group
Dubai
منذ 2 يوم
source : MNC Jobs Gulf

Job Description

Job Summary : Looking for Customer Service Staff in Dubai, United Arab Emirates (UAE)

Job Key Details

Conduct all administrative tasks for example data input, processing information, completing paperwork and filing documents

Speak to clients in a professional and friendly way

Solve any sales related issues with the clients

Coordinate with shipping agencies, carriers, lines for competitive rates and services

Make orders and maintain effective delivery of goods to the clients

Manage customer relations

Generate invoices for the shipments carried out

Respond and make calls to clients

Communicate with the shipping companies regarding shipments

Ensure the customers' experiences better

Follow up on shipments and provide alternative information

Attend to customer queries in a professional way

Manage operations of all carriers

Job Qualifications and Experience

Degree or Diploma in any business related course

Practical experience in the same position required

Must have cargo services experience within Dubai

Good problem solving and interpersonal skills

Must have good computer knowledge

Should be presentable, proactive with an outgoing personality

The preferred candidate must be Filipino

Must be a team player with a positive attitude and able to pay attention to details

Exceptional communication and customer service skills

Must be multilingual

Should be results oriented and hardworking

Application Procedure :

All qualified candidates are encouraged to upload their recently updated CVs

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