Main Duties :
Administrative Support : Maintain the office on a day to day basis. Assist F&B manager in scheduling meetings, making travel plans, arranging conferences, facilitating internal and external communications, preparing correspondence and reports, and maintaining data, records and files.
Tracks budgets, expenditures, and project status. Develops and implements administrative support systems to improve productivity and operational effectiveness.
Operational Support : Coordinates daily replacements for all outlet locations as needed and assists in moving labor throughout the day.
Assist in tracking and scheduling MCs, maintaining records and preparing reports. Collects data, prepares statistical reports, charts and graphs, presentations, and tracks department performance measures.
Serves as a point of contact for visitors, park MCs, time clocks for time and attendance reporting, and as a key contact in the event of emergency.
Communicates, coordinates and facilitates response to operation needs; tracks and follows up as necessary to ensure closure.
General Office Support : Maintain office supplies, stationery, forms, keys, tools and facilities equipment (two-way radios, pagers, etc).
Provides general office support, including copying, faxing, distributing incoming mail and processing outgoing mail. Customer Service : Handling customer inquiries.
Dealing with customer letters / comments / complaints and being F&B customer liaison. Human Resources and Payroll Support : Maintains attendance records, assists in payroll support activities, and provides administrative support for performance reviews and other MC status changes.