Covenant Tel LLC
Abu Dhabi Dubai Sharjah - United Arab Emirates
منذ 4 يوم
source : HireeJobsGulf

Handling of problem request from Fault Management when the root cause analysis is needed Problem diagnostics Root Cause analysis Produce technical reports to identify the root cause of problems and provide recommendations procedures and etc to avoid recurring problems Manage issues escalated to the Huawei Technical Support Third Level Technical Support when needed for resolving network or complex problems track the trouble resolution until resolution is implemented Problem resolution verification After a network problem is resolved verification of the network is back to normal status Realtime alarm monitoring of the network elements health status Realtime alarm monitoring of the environmental alarms if it is available via EMS OSS Realtime alarm monitoring of the network performance and the network service stability Acknowledge alarms observed via the Alarm Monitoring System Filter alarms which are generated due to scheduled event or maintenance work Combine and group alarms Duplicated alarms of the same fault cause Record and collect fault information and Initiate necessary process to resolve the issue Initiate recovery actions and notification procedures

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