The role is to oversee the day-to-day delivery of digital strategy across several key accounts, by managing and oversee a selection of tier 1 and tier 2 brands.
He will be involved in strategy development and implementation, client expectation management and ensuring the team deliver faultless campaign execution across established and new to market digital platforms.
Driving the sales performance of the e-commerce platform (ECOM experience is a must have for this position).
Job Title : Performance Manager
Job Description : Key Accountabilities
Support the Business Director and other teams during new business initiatives.
Manage the performance team across clusters for standard, big bets, Always On & promotional campaigns.
Be the day-to-day point of contact for a group of brands
Providing analysis and reporting on metrics such as weekly / monthly sales by department, new product sell-through and offer code performance
Strong Analytic skills by identifying data points and come up with insights and strategic action points (Audience, data & creative centric approach)
Providing insights on customer shopping trends to support assortment selection and identify assortment gaps
Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments
Built a media plans based on historical data (audience and data centric approach)
Develop positive relationships that reflect true partnership in achieving the objectives of the client’s business and the goals of the client.
Adopt a solution focused mindset - proactively address issues to improve business performance.
Fully understand client business objectives / communication objectives and ensure these are translated into meaningful platform strategies and executed faultlessly.
Help to educate clients on digital strategies and tactics; engage clients in the world of digital communications by demonstrating its direct response, creative and brand building abilities.
Be an excellent communicator provide clear correspondence and specifically well-written e-mails to ensure all expectations and details are understood by all
Be a trusted, knowledgeable source of information and developments in digital marketing
Effective management of client expectations is essential; support the teams to ensure the timely and accurate delivery of all aspects of campaign management, identifying improvements to ways of working where required
Ensure that the team members are closely following defined processes to deliver campaigns efficiently and effectively
Be responsible for the development of executive(s) within your team, including the setting of personal objectives and performance reviews.
Develop the skills and knowledge of the Account Analyst / Executive through mentoring, supervision and providing continual feedback on performance.
Platform experience : GA, DV360, Google Ads, FB Business Manager, TikTok Ads Manage & Snapchat for Business.
Location : Dubai
Brand : Iprospect
Time Type : Full time
Contract Type : Permanent