Assistant Executive Housekeeper
Emirates Palace Abu Dhabi
UAE, Abu Dhabi,Abu Dhabi
منذ 11 ساعات
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Assistant ExecutiveHousekeeper

  • Theincumbent in this position is responsible for assisting theExecutive Housekeeper in managing the Housekeeping Department inorder to ensure the highest standards of cleanliness.
  • They oversee and direct all cleaning and maintenanceoperations on Floors and Public Area.
  • Closelymonitor all processes related to ensuring high level ofhousekeeping services provided to the guest is timely and defectfree.
  • In the absence of the ExecutiveHousekeeper, they are fully responsible for the management of theHousekeeping Department.
  • KeyResponsibilities :

  • Supervise Housekeeping Department Staff to ensure thatguests and customers, whether internal or external, receive promptand courteous service, and to ensure adherence to hotelstandards.
  • Responsible for Publicarea and Housekeeping Rooms daily operation.
  • On a daily basis, assign duties and special projects toRoom Attendants / Public Area Cleaners, follow up on the progressand keep the Executive Housekeeper informed.
  • Check rooms randomly and particularly all those assignedto V.I.P., V.V.I.P. and Repeated Guests and coordinate the flowerrequirements to these guests and other specialrequests.
  • Inspect Floors / PublicAreas to ensure that facilities, equipments and amenities are cleanand are well maintained; verify the work performed by outsidecontractors to ensure compliance to their contract;
  • and takecorrective measures in order to meet Kempinskistandards.

  • Participate in therecruitment of new staff by screening and interviewingapplicants.
  • Identify the departmenttraining needs, develop the training plan and get the approval ofExecutive Housekeeper before the implementation oftraining.
  • Keep the HousekeepingStaff informed on the daily operational activities and challengeand provide all information relevant to their jobduties.
  • Anticipate and maintain allequipments and supplies and assure their availability. Controlusage of all amenities and cleaning supplies to ensure complianceto budget and ensure appropriate usage of equipments andtools.
  • Handle comments and requestsfrom guests and other departments to meet their satisfaction. Makerecommendations to Executive Housekeeper on improving the servicesprovided by the Housekeeping Department.
  • Monitor housekeeping procedures including Lost and Found,Key Control, Security and Emergency procedures and Health andSafety procedures for employees and guests.
  • Assist the Executive Housekeeper in the preparation ofthe annual manning guide, the CAPEX budget and departmental budgetin order to meet the business objectives.
  • Accomplish several administrative duties related to theposition such as attending meetings, writing reports, maintaining adaily log, etc.
  • Additionalresponsibilities and tasks can be added at any time according tothe needs of the business and of the hotel.
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