Assistant Sous Chef - Peruvian Cuisine
Marriott Hotels Resorts JW Marriott.
Dubai
منذ 6 يوم
source : Wisdom Jobs

JOB SUMMARYEntrylevel management position that is responsible for the daily operations inRestaurants Bars Position assists withmenu planning maintains sanitation standards assists servers and hosts on thefloor during peak meal periods and supervises Restaurants Bars and Room ServiceDepartments where applicable Responsibilitiesinclude ensuring guest and associate satisfaction while maintaining theoperating budget Accountable to ensurestandards and legal obligations are followed SCOPE BUSINESS CONTEXT A Full Time position based at JW Marriott MarquisDubai Number of Direct Reports Based on operations Titles of Direct Reports Supervisor and belowCANDIDATE PROFILEExperience Minimum of 2-

year experience ofa similar position within a five star hotelEducation or Certification High school diploma or GED 4 years experiencein the food and beverage culinary or related professional area OR 2-

year degree from an accredited university inFood Service Management Hotel and Restaurant Management Hospitality BusinessAdministration or related major 2 years experience in the food and beverage culinary or related professional area OTHERSafety and Security Reportwork related accidents or other injuries immediately upon occurrence tomanager supervisor Followcompany and department safety and security policies and procedures to ensure aclean safe and secure environment NotifyLoss Prevention Security of any guest reports of theft Policies and Procedures Followcompany hotel and department policies and procedures Follows Marriott International Hotels LimitedRegional Office policies and procedures Protectthe privacy and security of guests and coworkers Maintainconfidentiality of proprietary materials and information Ensureuniform nametags and personal appearance are clean hygienic professionaland in compliance with company policies and procedures Protectcompany tools equipment machines or other assets in accordance with companypolicies and procedures Performother reasonable job duties as requested by Supervisors and Management Workinghours as required to do your job but normally not less than 48 hours per week Guest Relations Activelylisten and respond positively to guest questions concerns and requests usingbrand or property specific process e g LEARN JW Symphony of Service toresolve issues delight and build trust Assistother employees to ensure proper coverage and prompt guest service Anticipateguests service needs including asking questions of guests to betterunderstand their needs and watching listening to guest preferences and actingon them whenever possible Addressguests service needs in a professional positive and timely manner Engageguests in conversation regarding their stay property services and areaattractions offerings Thankguests with genuine appreciation and provide a fond farewell Welcomeand acknowledge each and every guest with a smile eye contact and a friendlyverbal greeting using the guest s name when possible Supplyguests residents with directions and information regarding property amenities services and hours of operation and local areas of interest and activities Communication Answertelephones using appropriate etiquette including answering the phone within 3rings answering with a smile in one s voice using the callers name transferring calls to appropriate person department requesting permissionbefore placing the caller on hold taking and relaying messages and allowingthe caller to end the call Speakto guests and co-

workers using clear appropriate and professional language Talkwith and listen to other employees to effectively exchange information Working with Others Supportall co-

workers and treat them with dignity and respect Handlesensitive issues with employees and or guests with tact respect diplomacy and confidentiality Develop and maintain positive and productive workingrelationships with other employees and departments Partnerwith and assist others to promote an environment of teamwork and achieve commongoals Quality Assurance Quality Improvement Complywith quality assurance expectations and standards e g GuestVoice and JWMarriott Brand Standard Audit Physical Tasks Enterand locate work-

related information using computers and or point of salesystems Stand sit or walk for an extended period of time or for an entire work shift Readand visually verify information in a variety of formats e g small print Move lift carry push pull and place objects weighing less than or equal to 10pounds without assistance

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