At Airsorted our mission is to make hosting on websites like Airbnb hassle-free for everyone. We are the largest and fastest growing Home Sharing company in the world.
We have already managed over $70,000,000 in host earnings, managing thousands of homes in more than 22 cities around the world.
Our customer promise is to make it easy, deliver great value and build trust. This is at the heart of everything that we do.
An Operations Executive plays a critical role in delivering our customer promise. You will have a broad remit from performance managing contractors and suppliers, to improving processes operationally, to account managing our Dubai hosts, and to collaborating on projects with teams around the world.
The team are looking for people who make it their mission to obsess over client experience and who will always look for opportunities to improve our service.
You will have a great eye for detail, you will be an outstanding team player, ultimately you are someone who can be relied upon to get things done.
If this sounds like you, as an Operations Executive you will be part of a dynamic, creative, supportive team, and have the opportunity to build a career within one of the fastest growing companies in this space.
What will you be doing
You will need to be very good at spinning plates! Our Operations Executives are wizards at *managing their priorities* and being *calm under pressure*.
We are looking for people who make it their mission to *obsess over client experience* and who will always look for opportunities to improve our service.
You might be onboarding a two bedroom apartment in the Dubai Marina in the morning, conducting detailed occupancy analysis after lunch, and finishing the day providing in depth feedback to a supplier after a spot check - all without breaking a sweat.
Relationships are important. Our hosts are a wonderful mix of personalities. A big part of your role will be *building great relationships* with them and being *adaptable and considerate* to the variety of our host’s needs.
Similarly our suppliers are equally as important and we couldn’t solve problems without them. A big part of your role will be building positive, collaborative, relationships with them whilst holding them accountable to deliver to the agreed service levels.
You don’t need to be a real-estate expert but our hosts and suppliers will expect you to know your stuff! You will need a *willingness to learn* and be *proactive in improving your knowledge* of the vacation rental market in Dubai.
You are *incredibly adaptable*. Things change quickly when you are working in a fast growing startup, each day, week, or month will bring new challenges and require you to focus your efforts differently.
Your team will rely on you to be *proactive and detail-orientated*, always looking for opportunities to delight our hosts and guests.
The work can be tough, and you will need *tenacity and commitment* to ensure that the customer promise is upheld every single day.
Don’t worry, your teammates will be there to help you succeed!
We believe in offering our hosts a great service 7 days a week and so all of our Operations staff need to be able to work 1 in 4 Saturdays a month.
So, what do we give you?