Assistant Manager-Business Excellence
Jumeirah Hotels & Resorts
One Central, Building C2, 4th Floor, Dubai World Trade Centre
منذ 4 يوم
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Job Summary

An opportunity has arisen for an Assistant Manager to join our Business Excellence team in Jumeirah Zabeel Saray. The main duties and responsibilities of this role are :

  • Responsible for supporting Business Excellence Manager in developing the hotel strategy; defining, implementing and maintaining process framework elements and taking active role in improvement programs.
  • Supporting the requirements of the balanced scorecard and strategy
  • Supporting guest feedback management processes and associated standards
  • Supporting colleague innovation.
  • Diving colleague awareness of Business Excellence and quality related principles
  • Facilitating improvement projects to identify root cause and eliminate recurring problems / prevent problems from occurring
  • Qualifications

    The ideal candidate for this position will have the following experience and qualifications :

  • One to three years of progressively responsible roles within operations or Business Excellence, preferably within the hospitality business
  • Qualification equivalent to Bachelor’s Degree or Diploma in Hotel Management, Business Excellence or Quality Management
  • Training on Excellence Model and Quality Management System methodologies
  • Minimum of 1 year previous experience in the Business Excellence and / or Quality Management System environment
  • Experience of Business Excellence role will be an added advantage
  • Excellent analytical, problem solving and decision making skills
  • Excellent skills of PC applications (MS Office, MS Projects, Access, Visio)
  • Must be organized and detail oriented with the ability to handle multiple tasks simultaneously
  • Ability to work in a team environment while fulfilling independent responsibilities
  • Competently and effectively communicating abstract concepts in user friendly framework.
  • Benefits

    This position offers a highly competitive salary and package which includes :

  • Your own single room accommodation / live out allowance
  • Free transport to and from your place of work
  • Uniform
  • Laundry services
  • Meals during working hours
  • Annual flight ticket
  • Medical coverage
  • Life and accident insurance
  • Retail and leisure discounts
  • 50% discount off Jumeirah F&B Outlets and reduced hotel rates.
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