Approach customers and offer them advice on products to persuade them to buy
Provide information and other services such as handling returns of merchandise
Locate products on behalf of customers
Deal with complaints in a patient and helpful manner
Take and record orders through a computer system in person or over the phone / e-mail
Update customer information in databases
Go the extra mile to meet targets
Monitor shelves inventory and unload new products when needed
Operate cash registers and close daily revenues
Proven experience as sales advisor or other customer service / sales role
Experience in handling cash register
Tech savvy with working knowledge of computer systems and databases
Able to balance a customer-oriented and a results-driven approach
Patient and comfortable dealing with complaints
Professionalism and outgoing personality
Excellent communication and interpersonal skills
Outstanding organizational and multi-tasking abilities
Good physical endurance
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