Style Executive (Housekeeping)
Marriott International, Inc
Dubai, United Arab Emirates, United Arab Emirates
منذ 8 يوم

Posting Date Sep 09, 2018

Job Number 18000502

Job Category Housekeeping & Laundry

Location W Dubai - The Palm, Dubai, United Arab Emirates VIEW ON MAP

Position Type Management

Start Your Journey With Us

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set.

Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less.

W guests soak it in and live each day with a mantra : Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities in the Housekeeping team or as we call it in W 'Style'.

Reporting to the Assistant Director of Style. This position works with talent to clean and maintain guestrooms and public space.

Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction.

Education and Experience

  • High school diploma or GED; 2 years experience in the housekeeping or related professional area.
  • CORE WORK ACTIVITIES

    Managing Housekeeping Operations

  • Ensures knowledge and understanding of OSHA regulations are up to date.
  • Oversees all lost and found procedures.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to ensure adequate supplies.
  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Works effectively with the Engineering department on guest room maintenance needs.
  • Understands and complies with loss prevention policies and procedures.
  • Ensures all employees have proper supplies, equipment and uniforms.
  • Assists in supervising an effective inspection program for all guestrooms and public space.
  • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
  • Supervises Housekeeping and all related areas in the absence of the Director of Style
  • Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
  • Ensuring Exceptional Customer Service

  • Handles guest problems and complaints seeking assistance from supervisor as necessary.
  • Assists in the review of comment cards and guest satisfaction results with employees.
  • Sets a positive example for guest relations.
  • Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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