Guest Experience Agent
Fairmont Hotels & Resorts
Fairmont Dubai, Dubai, United Arab Emirates
منذ 14 يوم

Reporting to the Guest Relations Manager, responsibilities and essential job functions include but are not limited to the following :

  • Greet every Guest that walks in and out of the Hotel through the main entrance revolving doors
  • Make our Guests and Visitors feel warm and welcome
  • Assist Guests with luggage
  • Assist Guests with directions to the Front Desk, or any other area of the Hotel
  • Welcome Guests using authentically local greetings
  • Engage in conversation with first time visitors, show them the lobby and the surroundings
  • Assist the Doorman as necessary
  • Recognize FPC Guests, welcome them back, and escort them to the FPC Desk for check-in
  • Offer to enroll Guests who are not currently FPC members
  • Additional duties, as assigned by the FPC Manager or the Front Office Manager
  • Qualifications :

  • Previous PMS experience required
  • Computer literate in Microsoft Window applications required
  • University / College degree in a related discipline an asset
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Physical Aspects of Position (include but are not limited to) :

  • Constant standing and walking throughout shift
  • Visa Requirements : Please note that you must be eligible to live and work in Dubai. We will assist successful applicants with the visa process and provide flights and accommodation.

    قدِّم طلب ترشيحك
    أضف الى المفضلات
    إزالة من الإشارات المرجعية
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    استمارة الطلب