A new vacancy For Regional Retail manager (Middle East) has been created by our client a Luxury French fashion house. This is working for a world renowned prestigious brand, closely associated with celebrities and high net-worth clientele.
You will be working with a brand that prides itself on quality, prestige and service. The brand has a global presence in only select affluent cities.
The product ranges are one-off to limited variety and clients are mostly invite only.
Our client will only consider those that come from High end Luxury retail with an area or regional responsibility. The role requires frequent travel to KSA, Bahrain however you will based from Dubai (Regional HQ)
The role is overseeing teams of Boutique operations personnel responsible for executing Company policies and procedures on a variety of operational matters, including :
Support the company’s vision through ownership mentality and accountability for overall sales and profitability of retail across ME
Monitor your region to ensure high-quality customer service
Improve store sales through store managers in accordance with all store and company goals and policies; assist with new store opening and remodelling operations
Manage customer service-related problems and inquiries
Analyze data and metrics to provide recommendations on needs of business to increase growth
Coordinate with Marketing and PR to oversee stylist, celebrities and social media influencers
Provide leadership and training to store managers and assistant Managers, continually reviewing KPI’s, incentives, and staffing needs;
actively engage and participate in on-location visits to stores
Maintain thorough understanding and enforce all policies and procedures. Ensure team adherence to all company operating, HR, and security procedures.
Recap monthly performance in End of Month (EOM) format reporting current business trends to cover every aspect of the department as well as competitor-related performance.
Comply with all Loss Prevention monthly cycle counts and incident reporting to ensure annual inventory shrinkage is below company target.
Support and maintain visual merchandising standards set by headquarters.
Maintain full organization of designated product categories per the Back of House (BOH) and Front of House (FOH) guidelines provided by headquarters.
Must be highly organized with an exacting attention to detail
Strong leadership skills and an ability to build and maintain and collebrate teams
Proactively identifies areas of opportunity and / or change, recommends future actions, and coordinates implementation among various constituencies and across geographies
Maintains good energy and a positive, can-do attitude at all times
Effectively sets priorities and manages time and multiple tasks despite unexpected interruptions
Effectively negotiates and manages external vendors
Ability to teach, inspire, and lead by example
Ability to articulate and exemplify brand vision
Ability to interpret and action on business data