Customer Service Agent
GIFT SUPPLIERS UAE
United Arab Emirates
منذ 13 يوم

Education : Bachelors Degree

Skills :

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt / respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Responsibilities :

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers? needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods / tools
  • Meet personal / customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Description :

    At gift suppliers for uae - MTC Dubai - Mustang trading llc the customer is KING and we love what we do Making gifts with company logo printing or other creative jobs.

    To support our growing list of customers we require passionate customer service representatives that want to be part of this exiting job where each job is different and a person who enjoys providing service and solutions.

    Salary : Aed 4500 + rent 1000 + travel 500

    Annual 30 day leave + Annual ticket to home country every 2 years +Medical insurance + all other benefits as per UAE Law.

    Bonus paid as per overall company growth at the end of each year

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    إزالة من الإشارات المرجعية
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    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
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