Education : Bachelors Degree
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt / respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers? needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods / tools
Meet personal / customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
At gift suppliers for uae - MTC Dubai - Mustang trading llc the customer is KING and we love what we do Making gifts with company logo printing or other creative jobs.
To support our growing list of customers we require passionate customer service representatives that want to be part of this exiting job where each job is different and a person who enjoys providing service and solutions.
Salary : Aed 4500 + rent 1000 + travel 500
Annual 30 day leave + Annual ticket to home country every 2 years +Medical insurance + all other benefits as per UAE Law.
Bonus paid as per overall company growth at the end of each year
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إزالة من الإشارات المرجعية
يجب تسجيل الدخول إلى حسابك لإضافة هذه الوظيفة إلى لائحة الوظائف المفضلة لديك. انقر فوق "متابعة" لتسجيل الدخول أو إنشاء حساب جديد. ستتمكن بعد ذلك من الوصول إلى لائحة الوظائف المفضلة من موقعنا على الويب أو من تطبيق neuvoo للجوال.