Job Description :

Establish, review & control all processes

Responsible for ensuring the quality operation job by auditing / evaluation process

Responsible for ensuring the quality of regional FM Subcontractor delivery job activities by the routine verify of SP, WH, PM CM, including site attendance management and timely report ,and Vandalism cases

Responsible to manage MS Documents managements, Network Topology, Work Load Management.

Analysis of actions on extra MS work actives

Verify periodically spares, tools, equipment's, SC resource, SC resource skill to ensure the process .

Provisioning of O&M scheduled reports

Analysis the network fault level, ensure fault level Definition & working as per regulation

Customer complaint handling and resolution

Generate weekly reports for tasks carried out

Overall managing related activities, issues, etc. and being able to ensure the quality of related region's tasks from A to Z.