Are you ready to be an Executive Secretary at InterContinental Regency Bahrain?
What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies -
people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
JOB LOCATION :
Located in the business and leisure hub of the city, InterContinental Regency Bahrain offers its guests the perfect location from where to explore the exciting face of Manama.
The hotel offers 321 spacious rooms including 3 Club floors and 31 luxurious suites. Each room is designed to meet the needs and the expectations of the modern traveler.
From sophisticated dining experiences to a taste of traditional romance, InterContinental Regency Bahrain offers its guest new tastes and unique gourmet treats.
With a wide selection of dining options ranging from international, Italian, steakhouse and lounges, InterContinental Regency Bahrain promises to delight your palate.
Your day to day
Under the general guidance and supervision of the General Manager, provides efficient and comprehensive secretarial services to Executive staff to meet the needs of all stakeholders.
Promotes the desired work culture around the five Winning Values, to deliver True Hospitality and the Global Etiquette Services of the InterContinental Hotels Group and the brand ethos.
Duties and responsibilities
Financial returns :
Set high performance standards and pursue agreed goals (with your Manager)
Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles
Report problems to Management with suggestions for resolution
Work with your Manager to ensure you have a clear view of what is required to achieve results, and take action and responsibility to deliver it. People :
Co-ordinate and arrange activities accorded to the General Manager's office
Appraise GM of the day to day activities of the section
Arrange appointments and meetings for the GM, recording same in diary and ensure the GM has the appropriate documentation for each appointment
Attend meetings such as Department Heads Meeting, Executive Committee Meeting and others as directed by the GM
Take minutes of attended meetings, accurately transcribe and circulate to appropriate personnel
Arrange room and restaurant reservations for VIP guests / personnel
Prepare welcome letters for GM's signature
Assess priorities of work and assist in organizing GM's priorities
Prepare replies to routine correspondence for GM's signature
Take dictation of correspondence as required
Open and sort mail addressed to the GM
Maintain the strictest confidentiality at all times on all matters
Demonstrate essential overall knowledge of the organization
Understand the responsibilities of other sections and departments and co-operate with them
Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments
Actively participate in and conduct organised meetings
Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
Work in line with business requirements in a flexible and optimistic manner
Deputize in the absence of your Manager
Establish action plans and schedules for meeting departmental priorities
Prepare induction programs for ExCom's HODs and allocate sufficient time for their implementatio
Inspire others to excel by clearly communicating department and section goals and priorities, recognizing good performance and supporting employees when required
Conduct regular training sessions to ensure your direct reports are familiar with departmental S&Ps Guest experience :
Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information
Understands the hotel's business priorities, products and services and has a good grasp how the department is run
Brings best practice to the attention of department, shares new ideas that have been read about or discovered
Create a positive hotel image
Adhere to hotel brand standards
Maintain knowledge of special programs and events in the hotel Responsible business :
Adheres to and enforces the InterContinental Hotels Group Code of Conduct, Hotel Policy and Departmental Procedures
Work effectively with stakeholders and colleagues from different viewpoints, cultures and countries
What we need from you
Demonstrated ability to interact with executives, employees and / or third parties that reflects highly non the hotel, the brand and the Company.
Problem solving and organizational abilities
Proficient in the use of Microsoft Office
Excellent writing skills
Bachelor's degree in Hotel Management, Business Administration, or related field preferred
1 year related experience or an equivalent combination of education and experience
What we offer
In return we'll give you a competitive financial and benefits package which can include, accommodation, uniform and free meals on duty.
Hotel discounts worldwide are available as well as access to a wide variety of discount schemes and the chance to work with a great team of people.
Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
Find out more about working in Bahrain here :