Reservation Agent
Accor
Dubai, UAE
منذ 3 يوم
source : Drjobs.ae

Th8 Dubai is a pre-opening 5* hotel, locatedat the Palm Jumeirah Island, inspired by the fashion, glamour andjet-set lifestyle of the cool white sands and art deco scene ofMiami Beach.

The hotel boasts of its direct beach access withuninterrupted views of the Palm, Dubai’s iconic skylineand the Arabian Sea that will provide an ultimate luxury experienceat the Palm Jumeirah.

The project has a total of 162 guest roomsand suites and 3 food beverage outlets with creative &unique concepts. In addition the hotel also features meetingfacilities covering over 200 square meters that can host a range ofevents from small corporate meetings, product launches and teambuilding activities to outdoor receptions and bespoke social eventsbeach and poolside.

Summary ofResponsibilities :

Reporting to the ClusterDirector, Revenue, responsibilities and essential job functionsinclude but are not limited to the following :

  • Consistently offer professional, friendly and engagingservice
  • Book and enter room reservationrequests using the Property Management System
  • Enter rooming lists while ensuring accuracy, asrequired
  • Update reservations ensuring aflawless check in and check out process
  • Ensure revenue is maximized by up-selling guest rooms andrecommending hotel facilities
  • Liaise withSales and other departments as required
  • Answer telephone and email inquiries in a timely manner
  • Assist guests regarding hotel facilities in aninformative and helpful way
  • Followdepartment policies, procedures and service standards
  • Follow all safety policies
  • Otherduties as assigned
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