Sales Consultant - UAE Nationals only
Al Tayer Group
Dubai, United Arab Emirates
منذ 6 يوم

Key Responsibilities

  • Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
  • Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
  • Receive cash or payment in any authorized modes from customers, issue receipts / bills against their purchase and provide professional cash point service.
  • Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
  • Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
  • Maintain personal grooming standards as advised by the Store Manager.
  • Maintain clean and organized display, fitting rooms and stock areas.
  • Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
  • Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
  • Recruit customers for the database, accurately entering their details on the POS system.
  • Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.
  • Key Performance Indicators (KPIs)

    Financial :

  • Achievement of communicated financial / productivity targets
  • Business Effectiveness / Productivity :

  • Conformance and compliance to Operating Standards
  • Customer

  • Customer Satisfaction Index
  • Job Skills

  • High school qualification
  • 3 to 4 years retail sales or customer service experience
  • Functional Skills

  • Good communication and interpersonal skills
  • Pleasant personality and good grooming
  • Passion for retail industry
  • قدِّم طلب ترشيحك
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