Telephone Operator and CID Data Entry Agent
Novotel Abu Dhabi Al Bustan
ABU DHABI, Northern UAE, United Arab Emirates
منذ 10 يوم

Key tasks

  • Responsible for all communications, to and from the hotel main switchboard and fax
  • Ensures proper functioning of telephone equipment's in the hotel at all times in line with the telephone operating procedures
  • Contributes to guests' permanent satisfaction by providing high quality services throughout their stay
  • Helps meet the department's quantitative targets through his / her sales efforts
  • Courteously receives and properly routes incoming calls
  • Helps encourage guest loyalty by developing friendly, personalized relationships
  • Ensures that administrative procedures never take priority over guest relations
  • Anticipates guests' needs and takes them into consideration
  • Handles any guest complaints and / or remarks; provides a response as soon as possible
  • Conveys the brand and hotel image through his / her irreproachable attitude
  • At Novotel, we grow faster

    Feel fully responsible, be autonomous, adaptable, professional, have a love of adventureand a desire to stretch your limits : that’s the Novotel spirit .

    An international brand with a network of 400 hotels in 60 countries, Novotel’s successis due to the professionalism and enthusiasm of its 30 000 employees whohave been embodying the brand’s ideals for over 40 years.

    DNA of the brand, innovation is at the heart of the promise made to employees : "At Novotel, we grow faster" . To transform this promise into reality, Novotelhas implemented a unique human resources policy declined around five mainprofessional career paths.

    Novotel accompanies each employee throughout their career.Integration, geographic mobility, bridging provision, skills development everyoneis given the opportunity to progress quickly and go further. Impossible is not Novotel.

    قَدِّم
    قَدِّم
    بريدي الالكتروني
    بالنقر فوق "متابعة"، فإنك توافق على أن Neuvoo يجمع ويعالج بياناتك الشخصية، التي قدمتها في هذا النموذج، لإنشاء حساب neuvoo واشتراكك في تنبيهات البريد الإلكتروني لدينا، وفقًا لسياسة الخصوصية الخاصة بنا. يمكنك إلغاء اشتراكك أو سحب موافقتك في أي وقت ، باتباع هذه الخطوات .
    واصل
    استمارة الطلب