Client Management and Sales Manager - GTRF UAE
HSBC Bank Middle East Ltd,
Dubai
منذ 3 يوم
source : Wisdom Jobs

Role Purpose To drive and support the delivery of the Client Management model for UAE MENA Trade and Supply Chain TSC customers through the leadership and motivation of a Client Management team To ensure and work to improve customer satisfaction through proactive client contact attrition prevention and identification and follow-

through of sales opportunities The incumbant must possess the ability to think strategically in discussions with clients to work with them to implement structures that will meet the companies requirements in coming years Principal Accountabilities Impact on the Business Hold strategic discussions with customers regarding their trade requirements Closely manage a portfolio of top income earning CMB customers in TSC liaising with Relationship Managers RMs International Business Managers IBMs and TSC Service Centre representatives Analyse and establish trade potential from the portfolio of clients in order to actively follow-

up on sales opportunities Ensure a high quality of customer service and management Customers Stakeholders Ensure a positive and productive relationship with RMs Liaise with IBMs throughout the on-

boarding process and assist with any queries throughout the sales process Liaise with TSC Service Centre representatives to ensure operational effectiveness for each client Leadership Teamwork Provide leadership and motivation to a Client Management Team working with the Senior Manager Client Management Work with the Client Management team as a whole to provide consistently high customer service Establish strong relationships with TSC Service Centre representatives and RMs to fulfill all customer needsProfile Summary : KeySkills : Profile Summary : KeySkills : Company Profile : HSBC Bank Middle East Ltd

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