Essential and optional requirements
Overview of duties
Implements all sales action plans related to his / her market areas as outlined in the marketing plan.
Conducts daily sales calls and arrange familiarization / site inspection trips to hotels by corporate clients.
Promotes and forwards sales leads for other Accor hotels.
Disseminates sales related information to other departments as appropriate.
Participates in weekly sales & marketing meetings.
Attends all pre-conference meetings, as required, arranged by the Event Manager.
Aggressively sources for new business opportunity within the assigned industries through daily sales visit to corporate accounts by conducting a minimum of 20 sales calls a week.
Main focus on the Corporate and Group Business segments.
Meets and exceeds individual revenue goals. Effectively manages customers budget to maximize revenue and meet customer needs and identify opportunities to up-
sell products and services throughout the sales process.
Maintains a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone, fax, written communication.
Maintain close business relationships with existing clients through key sales activities.
Cultivate and develop new business relationships through key sales activities
Closely follows up on all business leads within a 24 hour response timeline to clients
Adapts to client's needs by tailor fitting hotel services to fit client's requests.
Professional techniques / Production
Analyze the corporate segment performance based on segmentation objectives & strategies.
Conduct competitor surveys and recommend strategies based on market intelligence.
Reviews corporate account and recommends actions in terms of rates, production, contract renewals.
Analyze other factors that affects production i.e internal, external factors and recommends actions required.
Demonstrate strong negotiation skills to maximize hotel profit in all revenue producing areas.
Establishes new corporate accounts year round.
Reports directly to Director of Sales and Marketing.
Education / Professional experience
Vocational Diploma or Degree in Hotel Management school, or general Business school.
Knowledge of the concepts and evaluation of market analysis processes.
A clear understanding of hotel industry is necessary as well as analytical capabilities.
Minimum of 2 years experience in Hotel Industry and 1 year in sales in Dubai.
Previous experience in a multi-cultural environment is essential.
Communication skills : PowerPoint, Word, Outlook.
Languages : fluent in English and the national language, a 3rd language will be a plus.
Pullman and its talent community
The Pullman promise is built around its three values : commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy :
Body & Soul, the service attitudes model developed by Pullman
Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions
A Pullman school of leadership, focusing on creativity.