Director of Digital Marketing a E Commerce UAE
International Recruiters and Consultants IRC
Dubai United Arab Emirates
منذ 6 يوم
source : HireeJobsGulf

Who s our client An advanced and professional distribution logistics and marketing organization driven by integrity courage and passion with decades of combined experience in their sector Their mission is to deliver the best in class brand distribution staging and communication while respecting local regulations and to continuously adapt to the latest consumer trends and technologies in their field JOB DETAILS Job Title Director of Digital Marketing and Ecommerce MEAReports to Managing Director Department CommercialNumber of Staff Supervised 23 KEY ACCOUNTABILITIES Build the shop marketing strategies visual marketing and monitor competition activities Lead the market eCommerce strategy with marketing campaigns events or product launches Execute eCommerce strategy adapt it to market needs in partnership with markets GMs Heads Analyze online experience and recommend improvements to improve consumer journey and drive growthImplement improvement on eCommerce activities and update to the best practicesMaintain and update local products service catalogue and pricing Ensure consistent and accurate product service range and information on ecommerceAnalyze local requirements and trends to adapt eCommerce components to local markets Handle data sources and web analyticsImplement and improve Omnichannel customer journeys ensuring simple and engaging experiences for customers across all touchpointsDirects and oversees all aspects of customer service policies objectives and initiatives to Ensures that systems are in place and are utilized to capture and report on service metrics including any customer feedback or trends in product or service issues Coordinate with supply chain personnel distributors and sales associates to improve customer service and business productivity Develop strategies to increase the quality and efficiency of support to customers Design and ensure the best customer experience across all touchpointsTranslate consumer insights into commercial strategies COMMUNICATIONS WORKING RELATIONSHIPS Internal All functions within the Company as neededExternal Key Accounts Retailers Promoters Distributor and Agencies

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