Sales Supply & Support Specialist | Ikea | Yas Island | Abu Dhabi | Uae
Abu Dhabi, Abu Dhabi, AE
منذ 15 ساعات
source : WHATJOBS

Company description Job Requisition ID : 135730 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

  • Al-Futtaim Groups entrepreneurship and relentless customer focus enables the organization to continue to grow and expand;
  • responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity;
  • Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day Job description About you You have a passion for logistics and to work in a fast-paced and constantly changing retail environment.

    You are driven to exceed goals through people. You have interest for home furnishing, people life at home, and the IKEA range.

    Whats more, we believe that you have the following knowledge, capabilities and motivation : Live and share the IKEA values every day 3 years of experience in a similar role preferably in sales, supply chain, logistics.

    Understanding of budget, cost and key performance measurement used to plan, follow up and steer the business. Skilled in creating an efficient and cost effective commercial performance.

    Understand the business plan process in the store. Understand and actively use all IKEA manuals; build your competence based on the manuals In-Store Logistics and Retail Supply Integration the IKEA way.

    Strong numerical skills. Understand sales steering and how to optimise store capacity and secure availability. Ability to lead based on performing and delivering while learning and developing.

    Ability to build trust and communicate in a clear and targeted way with different people in various situations. Ability to coach several business partners.

    Ability to manage a high-volume and vibrant retail environment. Ability to work with action plan and translate in to operational performance.

    About the role You will lead and manage the Sales and Supply Support team in the store to create and constantly improve excellence of availability and range management.

    You will synchronize with commercial needs and activities for the best possible goods availability at lowest possible total cost.

    Being an active partner in the commercial team and work as a communication link between the store and country Retail Supply Integration.

    Key Specific Accountabilities : Commercial & Financial Contribute to the fulfilment of the customer promises created by the Communication & Selling process by actively working to secure and maintain the availability of goods through the minimisation of non-central shortages and the monitoring of central shortages.

    Support in creating awareness in the commercial team on availability issues and thereby enabling their action to minimise the impact on customers.

    Actively support sales with the range management, in-line with country range decisions; and to aim for a qualitative and timely administration of the range in the system.

    Highlight deviations between the range frame connected to the store range classification, country range agreement and the actual range (size) to sales.

  • Assist the In-store Logistics Manager to administer the store range in accordance with the country range decision and store range classification;
  • and ensure all relevant parameters are updated to allow the article to be replenished and sold in the store. Provide the sales team with a forecast alignment for strategic articles, by highlighting discrepancies between central and country / store forecasts.

    Follow up on the agreed range for the store to ensure it is stocked and / or offered in the store and to highlight to the concerned party the need for any corrective action.

    Secure goods availability for customers at the lowest possible costs in order to strengthen the main objectives of IKEA to be a leader in life at home in the local market and achieve growth and sustained long-term profitability.

    Monitor the automatic ordering process and initiate actions in case of disruptions to the order flow that jeopardize availability for the customer.

    Ensure that structural supply deviations (e.g. supplier or transport performance related) which threaten availability or store operations are made known to concerned teams and to ensure they are addressed with the supplying partners.

    Monitor and follow up sale goals for key articles identified in the business agreement between IOS and retail sales. Work closely with the sales team to agree on the most commercial sell-out approach of discontinued articles offered via the central customer delivery channel in order to maximize sales and safeguard gross margin.

    Contribute to turnover by maximizing service level 365 days per year, in line with the agreed goal setting; concentrating on minimizing non-central shortage and supporting active sales steering, by providing shortage and overstock information to shopkeepers.

    Reduce cost and work with more efficient tools and procedures to deliver the required. People Management Support the creation of an environment where the IKEA culture is strong and where the diversity of customers and co-workers is valued.

    Help and support colleagues in the store as well as to share knowledge with them. Identify what motivates the team and their capabilities & ensure training plans are in place for the team to develop them as needed.

    Qualification About Al-Futtaim Retail Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years.

    We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia.

    We are also one of the largest Global partners of Marks and Spencers in both regions with over 75 stores offering both fashion & food options.

    Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development.

    For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries.

    Join us today and make a difference About Al-Futtaim IKEA GROWING TOGETHER... We are a values-driven company with a passion for life at home.

    Our vision is to create a better everyday life for the many people. Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.

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