Bar Supervisor
Intercontinental Hotels Group (IHG)
Dubai, AE
منذ 40 يوم
source : Hozpitality

About us

1. KEY RESPONSIBILITIES Job Summary Under the general guidance and supervision of the F&B manager or delegate and within the limits of established IHG policies, supervises bar operations and ensures that guests' needs are satisfied.

Your day to day

Essential Duties and Responsibilities - Assists the Bar Captain in supervising the day to day operation of the Bar.- Delivers Food and Beverage service of high standard and in accordance with departmental standards and procedures-

Establishes and maintains effective employee working relationships- Attends and participates in daily briefings and other meetings as scheduled-

Attends and participates in training sessions as scheduled- Prepares for service by ensuring : - Grooming is impeccable and in accordance with IHG personal presentation standards -

Outlet equipment is clean- Equipment is sorted and stored- Glassware is polished - Requirements for special occasions are ready-

Music is on- Lighting is on- Outlet is ready for service and guest comfort- Carries out effective service by ensuring : -

Guests are greeted and seated- Daily beverage specials are explained and up-sold- Food orders are processed accurately- Trays and tray jacks are effectively used-

Food and beverage orders are taken quickly- Payment methods are handled accurately - Working areas are cleaned and re-set quickly-

Bar is clean- Used ashtrays are regularly cleaned- Guests are conversed with in relation to the food and beverage products-

Carries out effective beverage service by ensuring : - Beverages are up-sold and regularly replenished, abiding by responsible alcohol service regulations-

Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine- Promoting and selling cocktails to guests-

Making and presenting cocktails- Coffee and tea is served hot and in accordance with standard- Adheres Patron care standards by ensuring : -

Guests are advised on alcoholic beverages- The strengths of alcohol is advised and guests are advised as to their effect-

Compliance with legal provisions of local liquor codes- Level of intoxication of guests is assessed and appropriate action taken-

Advise guest on the hotel's policy of smoking- Monitor factors which interfere with the total experience of the guest- Carries out Cellar operations including : -

Correct use of refrigeration system- Effective operation of the post-mix syrups bulk dispense system- Operating the beer reticulation system-

Adhering to stock control procedures- Takes appropriate action to resolve guest complaints- Demonstrates Understanding and awareness of all company policies and procedures relating to Health, Hygiene and fire life safety.

  • Performs related duties and other projects as assigned.
  • What we need from you

    REQUIRED QUALIFICATIONSEducation : Technical DegreeSkills : Fluent in EnglishMixology SkillsFriendly attitudeExperience : 2 to 4 yearsCompetencies : Customer Service OrientationUnderstanding the BusinessPlanning / OrganizingAdaptability / FlexibilityDrive for ResultsTeam Orientation

    $ descr2

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