CRM Manager
Argyll Scott
UAE,Ras al-Khaymah,Ras Al Khaimah
منذ 6 ساعات
source : Drjobs.ae

JobDescription

This personMUST be an Arabic speaker, ideally worked in an retail enviromentpreviously.

  • Develop CRM strategywith business KPI's
  • Define consumerjourneys based
  • Shape both online and offlinecampaigns in line with key markets
  • Ensureregular upload of marketing campaigns into the CRMsystem
  • Identify, explore and managepartnerships / opportunities to expand databas.
  • In charge of project management for CRM systems setup andnew loyalty programs setup.
  • DATABASE & LOYALTY

  • Drive data cleansing, usage, capture andenrichment
  • Ensure always on proper dataaccuracy and integrity
  • Act as a gatekeeper ofdata privacy and ensure all staff follows the data privacyguideline and customer information is well protected
  • Execute new loyalty program dedicated to Boutiques anddefine program initiatives
  • Coordinate andalign on logistics, purchasing and distribution of giftingprocedure.
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